Responsible Gambling

At Samiland we take player safety seriously and are committed to promoting controlled play. We believe gambling should remain a form of entertainment, not a source of harm, and we encourage all players to stay aware of their activity and use available controls to manage play. If you ever feel you need help, contact our support team via live chat in your account or email [email protected].

Player protection principles

We aim to create a safe environment by encouraging responsible behaviour, verifying age where required, and responding promptly to requests related to account safety. We support decisions to limit or pause play and will work with players who ask for account assistance.

Activity-control tools

Many players benefit from practical controls that help manage gambling activity. Common measures include setting deposit limits, applying loss limits, scheduling regular breaks, or choosing a temporary timeout. To set or change controls, check your Account settings or contact our support team for guidance.

Deposit, loss and time limits

Setting limits is one of the most effective ways to control spending. We recommend deciding on comfortable deposit and loss limits before you play and reviewing them regularly. Time limits or session reminders can help prevent long or unplanned play sessions. If you need assistance applying these settings, our support staff can assist through live chat or email.

Self-exclusion and account breaks

If you need to stop playing for a period or permanently, self-exclusion and account closure are options to consider. You can request an account break or permanent closure by contacting our support team. We will process such requests and explain any steps required for reactivation or final closure.

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, chasing losses, neglecting work or family, borrowing money to gamble, or feeling anxious about gambling. Recognising these patterns early is important for taking timely action.

Tips for maintaining control

Practical steps to stay in control include setting a budget, using deposit and loss limits, scheduling shorter sessions, avoiding gambling when stressed or tired, and treating gambling as entertainment only. Keep account details secure and review activity regularly.

Professional help and support

If you suspect gambling is causing harm, seek professional help from local support services or a healthcare professional. We can help implement account measures while you access support. For assistance from our team, use live chat or email [email protected]. For external help, contact local services in your area for confidential advice.

Contact and next steps

If you want to set limits, request a timeout, or discuss account closure, use the live chat in your account or email [email protected]. We are here to help and will respond promptly to requests aimed at keeping play safe and controlled. Sami Land encourages everyone to play responsibly.